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Returns & Exchanges

At ThruDark, we are committed to providing high-performance apparel that meets the rigorous standards of our community. If your gear isn't performing as expected, we offer a 30-day window for returns and exchanges on all items in original, unworn condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Gear

Securely pack the items in their original packaging, ensuring all technical tags and labels remain attached to the garments.

3

Generate Shipping Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated courier and retain your proof of postage; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing